I did not receive an email with the $20 discount code. What should I do?

So sorry to hear that you haven't received your sign up discount code. Sometimes it can take some time. Please wait up to 15 mins for the email to be sent.

  • Please check your junk & spam folders, as sometimes the email will be received there. Note, the sender of this email is “contact.australia@decathlon.com”.
  • Please make sure you have fully completed your registration. All details need to be filled in.
  • If you have entered your mobile phone number without the 0, please also try your full mobile number starting with "04" as well.
  • If all these steps have been attempted please contact our team via live chat (bottom right of the decathlon.com.au website between 9am-6pm), and we'll try to "reset" the form for you.
  • If none of these steps solve it, we'll investigate the issue and come back to you with a solution via email - we really do apologise and appreciate your patience if you've got this far!
Feb 6, 2022

Contact Us

Not finding what you're looking for? Contact Us Directly