If you encounter any issues when using your fitness machine purchased at Decathlon, please get in contact with our Customer Service team at 'contact.australia@decathlon.com' and provide the following details:
a. Order ID
b. Detailed problem description and pictures/videos of it
Depending on whether the item in questions was purchased in-store or online, we can offer multiple solutions to ensure the fitness machine is either repaired, replaced or refunded depending on it's warranty period.
Mar 5, 2024