What is Click & Collect?

Click & Collect is an easy way to buy online and pick up your items from your local Decathlon store. Plus it's FREE!

How to use Click & Collect:
Once you select your product/s and have entered your postcode to check availability, then add to cart and hit checkout and your shopping cart will be brought up. Here you will be able to select your nominated store.

Please note: Click & Collect is offered subject to availability and depends on the type of product you're purchasing, for example, some orders for large items cannot be picked up at any of our external locations, i.e. Fitzroy and the Surfboard Warehouse.

The next step, pay and complete your order, that’s it! The store will pick your order and get them ready for collection during the store opening hours.

Orders are usually ready for collection within 1 hour of purchase or as soon as the store opens the next day if you purchase outside store hours. Please note that during busy promotional sales and weekends, your order may take longer than 1 hour.

For click and collect locations outside of Decathlon stores, your order will be ready for collection within 2 - 5 business days.

What to bring when collecting your order:

Proof of purchase: Including a reference to your order number, your order confirmation email or SMS will have this.
Valid physical photo ID: Current driver's license or passport.

When you get in-store, head to the main helpdesk and our lovely team will help you.

Please note: Click and Collect orders are held for 7 days. If you need a little longer to collect, let our online team know via email or live chat and we can make sure it will still be there waiting for you! Also please advise that for external points, some items that are heavier may not be able to be transported.

*To pick up and enter the store you will need to have your proof of vaccination for NSW and VICTORIA. If you are not vaccinated, we offer a contactless click and collect as well.

May 24, 2022

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