We are so sorry to hear you are facing issues with your account, however we should be able to help you out with any membership issues you encounter. Please contact our Customer Service team via Chat or at 'contact.australia@decathlon.com' and let them know of the issue as well as sending any additional information including photos/screenshots of the issue so they can help you out. This may not be an immediate fix, and if this is the case our Customer Service team will provide you with a timeframe for resolution.
Mar 5, 2024