How to return an online exclusive item from my online order?

If you’re looking to return an item purchased on our website for an online exclusive item from one of the below retailers please reach out to the most relevant contact below. Decathlon will not accept a return for any Online Exclusive product, with all returns having to be sent back to the original retailer.
Jobe Sports
Change of Mind return: customerservice@jobesports.com.au
Warranty/Defective return: warranty form
Out West
All returns: angela@outwestsport.com
Freeform and Force USA
Change of Mind return: info@gymandfitness.com.au
Warranty/Defective return: warranty@gymandfitness.com.au
Fergo’s Tackle World
All returns: https://fergostackleworld.com.au/pages/contact-us
The Surfboard Warehouse
Returns:  support@tsbw.com.au
Warranty: https://www.thesurfboardwarehouse.com.au/blogs/community/returns-warranty-policy

Mar 6, 2024

Contact Us

Not finding what you're looking for? Contact Us Directly